Privacy Policy
HorizonWave Technologies (“we,” “us,” or “our”), operating the website horizonwavetech.com, is firmly committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of individuals who interact with our website, products, and services, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
We view privacy as fundamental to the relationship we have with our users, customers, and visitors. Our approach to data processing is rooted in transparency, accountability, and respect for individuals’ rights. We implement comprehensive measures to ensure that personal data is handled in a manner that reflects industry best practices and legal obligations.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all visitors, users, and others who access or interact with horizonwavetech.com (“Site”), as well as individuals whose personal information we collect through the provision of our services. For purposes of applicable privacy legislation, HorizonWave Technologies is the “data controller” of personal data collected on the Site, meaning we determine the purposes and means of processing your data.
3. Categories of Personal Data We Process
We may process the following categories of personal data, collected directly from you or through automated technologies:
– Usage Data: This includes information about your use of our Site, such as browser type and version, IP address, geographical location, referral source, length of visit, pages viewed, and interaction statistics.
– Account Data: When you create an account or engage with services, we collect your full name, email address, mailing address, phone number, and other identifiers necessary to provide services or communicate with you.
– Profile Data: Data generated through your actions on the Site, including purchase history, preferences, interests, and behavior on the Site.
– Communication Data: Includes any data contained in or relating to communications that you send to us, including support inquiries, contact forms, or messaging interactions.
– Technical Data: Device-related data such as operating system, hardware version, browser plugins, screen resolution, and other system configurations.
– Transaction Data: Information related to transactions on our Site, including payment method details, billing and shipping addresses, order history, and delivery confirmations.
– Preference Data: Marketing preferences, consent records, and interest indicators (i.e., products or services you may be interested in based on activity).
4. Legal Bases for Processing Personal Data
We process your personal data relying on one or more of the following lawful bases, as required by the GDPR:
– Performance of Contract: When data processing is necessary to fulfill a contractual obligation with you (e.g., account creation, processing orders).
– Legitimate Interests: Where processing is necessary for our legitimate business purposes, provided that such interests are not overridden by your fundamental rights and freedoms.
– Consent: Where you have provided clear consent for us to process your personal data for a specified purpose (e.g., subscribing to newsletters or consenting to analytics cookies).
– Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
5. Your Rights Under GDPR and CCPA
Subject to applicable law, you may exercise the following rights in relation to your personal data:
– Access: Request a copy of the personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request that we delete your personal data under certain conditions.
– Restriction: Request limitation of data processing where you contest the accuracy or legality.
– Portability: Request that your data be transferred to another controller in a structured, commonly used, and machine-readable format.
– Objection: Object to processing based on legitimate interest or direct marketing.
– Do Not Sell or Share (CCPA): California residents may opt-out of having their personal information “sold” or “shared” as defined under CCPA.
You may exercise your rights by contacting us at [email protected]. We may require verification of your identity before fulfilling certain requests.
6. Security Measures
We implement robust administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, misuse, or alteration. Measures include:
– Encryption of data in transit and at rest using industry standards.
– Role-based access control for employees and contractors.
– Regular employee training on data privacy practices and obligations.
– Routine backups and disaster recovery planning.
– Network monitoring and vulnerability mitigation programs.
Despite these efforts, no method of transmission over the Internet or method of electronic storage is fully secure. Accordingly, we cannot guarantee absolute security.
7. International Data Transfers
We may transfer, store, or process your personal data outside of your home jurisdiction, including to countries that may not provide the same level of data protection. When we engage in such transfers, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or other legally recognized mechanisms, to ensure your data is adequately protected.
8. Data Retention
We retain personal data for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Retention periods by category include:
– Usage and Technical Data: Retained for up to 14 months for analytics purposes.
– Account and Profile Data: Retained while the user account is active and up to 6 years thereafter for contractual and legal purposes.
– Communication Data: Retained for 3 years unless otherwise legally required.
– Transaction Data: Retained for 7 years for accounting and compliance purposes.
– Preference Data: Retained until consent is withdrawn or upon account deletion.
9. Cookie Policy
Our Site uses cookies and other tracking technologies to provide essential functionality, analyze usage, improve performance, and deliver personalized content. Categories include:
– Essential Cookies: Necessary for the Site to function (e.g., authentication, navigation).
– Functional Cookies: Enable enhanced user experience and preferences.
– Analytics Cookies: Gather aggregated data to understand how users interact with the Site.
– Performance Cookies: Track the performance of Website features and design.
10. Cookie Management and Compliance
Upon visiting horizonwavetech.com, users are presented with a cookie consent interface allowing clear, affirmative consent for non-essential cookies in compliance with GDPR. You may manage your preferences or withdraw consent at any time using our Cookie Settings tool available on the Site.
California users have the right to opt out of certain data collection practices under the CCPA, including the use of cookies for sales or sharing of personal data. These preferences can also be managed through our Cookie Settings platform.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we learn that we have inadvertently received personal data from a child under 13, we will promptly delete such information. Parents or guardians who believe that their child may have provided personal data should contact us immediately at [email protected].
12. Updates to This Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes in our data practices, technologies, legal requirements, or for other operational needs. We encourage you to review the policy periodically. Material changes will be communicated visibly on horizonwavetech.com or through direct communication if appropriate.
13. Contacting Us
If you have questions or concerns regarding this Privacy Policy or your personal data, or if you wish to exercise any of your rights under applicable data protection laws, please contact us at:
Email: [email protected]
We are committed to maintaining compliance with applicable data privacy laws and best practices. If you believe your privacy rights have been violated, please reach out to us directly, and we will take appropriate action to address your concerns.