Privacy Policy
HorizonWave Technologies (“we”, “us”, or “our”) is committed to safeguarding the privacy and personal data of all users who engage with our services through our website, accessible at horizonwavetech.com (“Website”). This Privacy Policy outlines the types of personal data we collect, the legal bases upon which we process such data, your rights as a data subject, and the measures we implement to ensure compliance with the General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”).
1. Commitment to Privacy and Data Protection
At HorizonWave Technologies, we uphold a privacy-by-design principle and strive to ensure transparency, accountability, and security in all our data processing practices. We recognize your right to control your personal data and are fully committed to protecting your information in accordance with applicable data protection laws.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your interaction with horizonwavetech.com and our associated services. HorizonWave Technologies acts as the Data Controller, determining the purpose and means of processing your personal data. Any processing performed on our behalf by third-party service providers will be conducted in accordance with strict data processing agreements and in compliance with this Privacy Policy.
3. Categories of Personal Data Processed
We collect and process the following categories of personal data, which may be obtained directly from you, automatically through your use of the Website, or from third-party service providers:
a) Usage Data
Includes information about how you interact with our Website, such as IP address, browser type, geographical location, referring website, pages viewed, session duration, and timestamps.
b) Account Data
Includes identifiers such as your full name, email address, billing and shipping addresses, telephone number, and account login credentials when you create or manage a user account on our Website.
c) Profile Data
Includes data such as your preferences, purchase history, browsing behavior, feedback, reviews, and personal interests related to our products or services.
d) Communication Data
Includes records of your communications with us, including customer support inquiries, technical assistance requests, surveys, and correspondence via forms or direct email.
e) Technical Data
Includes technical information generated during access to the Website, including device type, operating system, screen resolution, error logs, system settings, and browser plug-ins.
f) Transaction Data
Includes information related to your purchases made through the Website, such as order history, payment details (processed by secure third-party providers), transaction identifiers, and delivery confirmations.
g) Preference Data
Includes your language preferences, communication consents, marketing and newsletter opt-ins or opt-outs, and expressed interests in product categories or services.
4. Legal Bases for Processing
We rely on the following lawful bases for processing your personal data under the GDPR:
– Consent: where you have provided clear and affirmative consent for us to process your data for a specific purpose (e.g., receiving newsletters or promotional materials).
– Contractual Necessity: where processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract (e.g., processing an order or providing requested services).
– Legal Obligation: where processing is required to comply with applicable laws or regulatory requirements.
– Legitimate Interests: where processing is necessary for our legitimate business interests (e.g., improving services, preventing fraud, ensuring network security), unless your interests override our own.
In cases where CCPA applies, we process your personal data as necessary for the business purposes permitted by California law, always aligning with your privacy rights.
5. Your Rights
Under applicable data protection frameworks, particularly the GDPR and CCPA, you are entitled to exercise the following rights:
– Right of Access: Obtain confirmation as to whether your personal data is being processed and request access to such data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data where lawful grounds exist.
– Right to Restrict Processing: Request limited processing in certain circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: Object to the processing of personal data based on legitimate interests.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
– Right Not to Be Discriminated Against: Under the CCPA, we will not penalize you for exercising your privacy rights.
You may exercise your rights by contacting us at [email protected].
6. Security Measures
We implement robust technical and organizational security measures to ensure the integrity, confidentiality, and availability of your personal data. Our safeguards include:
– SSL encryption for secure data transmission
– Role-based access controls and authentication measures
– Regular data backups and disaster recovery procedures
– Staff privacy training and mandatory confidentiality agreements
– Continuous monitoring, vulnerability assessments, and security audits
7. International Transfers
Where applicable, your personal data may be transferred and processed outside the jurisdiction in which it was collected, including to countries that may not offer the same level of data protection. In such instances, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to ensure an adequate level of protection in accordance with international data protection standards.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, contractual, and operational obligations. Specific timeframes include:
– Account and Profile Data: Retained until account closure or request for deletion
– Transaction Data: Retained for up to 7 years for accounting and legal compliance
– Communication Data: Retained for 3 years from the date of last correspondence
– Technical and Usage Data: Retained for up to 24 months for analytics purposes
– Preference Data: Retained while active consent remains valid or until modified
We periodically review our retention policies to ensure alignment with industry best practices.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience, analyze Website traffic, and personalize content. Cookies used on horizonwavetech.com include:
– Essential Cookies: Necessary for Website functionality and security
– Functional Cookies: Enable personalization and remember user preferences
– Analytics Cookies: Collect anonymized usage data for performance benchmarking
– Performance Cookies: Help improve Website responsiveness and usability
Cookie data is only processed with relevant legal bases under the GDPR and CCPA.
10. Cookie Management and Compliance
You can manage your cookie preferences through our Website’s cookie banner or settings panel, allowing you to accept or decline non-essential cookies. Most browsers also provide options to manage and delete cookies.
Under applicable law, essential cookies do not require user consent; however, non-essential cookies are only deployed after receiving explicit user opt-in. For California residents, we honor opt-out signals such as the Global Privacy Control (GPC) signal, as applicable.
11. Children’s Privacy
Our Website and services are not intended for children under the age of 13, and we do not knowingly collect data from individuals in this age group. If we become aware that a child under 13 has provided personal data to us, we will take appropriate steps to delete such data from our records promptly.
12. Policy Updates and Notifications
We reserve the right to modify or update this Privacy Policy to reflect changes in our practices, legal obligations, or Website functionality. We encourage you to periodically review this policy for ongoing awareness. Where material changes occur, we will notify users through appropriate channels, including on-site banners or direct email notices.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we process your personal data, please contact us at:
Email: [email protected]
Website: https://horizonwavetech.com
HorizonWave Technologies is committed to data protection compliance, user trust, and transparent communication. You may reach out to us at any time with privacy-related inquiries or to exercise your rights.